Dialzara Help Center
Go to website
Back
Articles on:Getting Started
New user setup instructions

Categories

  • Getting Started
  • Integrations
  • Forwarding all your calls to your AI receptionist
    Learn how to forward calls to your AI receptionist with step-by-step instructions for mobile carriers and phone systems. Improve customer service with 24/7 call handling.Some readers
  • Forward only missed calls to your AI receptionist
    Set up missed call forwarding to Dialzara Want your AI receptionist to step in only when you're unavailable? With conditional call forwarding, Dialzara answers calls that you miss — no more voicemail dead ends. Here’s how it works. Dialzara will pick up when: Your line is busy You don’t answer in time Your phone is off or out of service Need every call to go to Dialzara, not just missed ones? Follow this guide instead: Forwarding all your calls to your AI receptionist (https://diaFew readers
  • Training your AI receptionist to transfer calls to another phone number
    Your Dialzara agent can transfer calls to another number if requested by the caller. This is useful if you want your agent to pre-qualify a caller before handing it off to a live agent. First, click on the “Add/Edit” button under Actions. (https://storage.crisp.chat/users/helpdesk/website/-/9/f/e/a/9fea1b08c2e62000/w3840quality90fitscale-down1iabl6v.png =500x500) Next, do the following: Enable the “Transfer Calls” option. Enter the phone number you want your agent to transferFew readers
  • How to enable and train your AI receptionist to text messages to callers
    How to enable and train your AI receptionist to text messages to callers Your Dialzara AI receptionist can send text messages during an active call. This is useful when callers need immediate access to booking links, payment forms, directions, intake documents, or other resources while they are still on the line. This guide explains how to enable this feature and how to train your agent to use it correctly. 1. Enablement and eligibility The AI texting feature is available byFew readers
  • Customizing your AI receptionist's training guide
    Customize your AI receptionist with a detailed training guide. Learn how to tailor call handling, add instructions, and improve performance using markdown formatting.Some readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025 Dialzara Help Center