Set up missed call forwarding to Dialzara

Want your AI receptionist to step in only when you're unavailable? With conditional call forwarding, Dialzara answers calls that you miss — no more voicemail dead ends.

Here’s how it works.

Dialzara will pick up when:

• Your line is busy
• You don’t answer in time
• Your phone is off or out of service

Need every call to go to Dialzara, not just missed ones? Follow this guide instead: Forwarding all your calls to your AI receptionist

iPhone users: Read this first

Before you begin: Turn off visual voicemail.

If you don’t, your missed calls may go to voicemail instead of your AI receptionist.

How to turn off visual voicemail on iPhone

1. Open Settings
2. Tap Phone
3. Select Call Forwarding & Visual Voicemail
4. Disable Visual Voicemail

How to forward missed calls

Choose your mobile carrier below and follow the steps. These work on both Android and iPhone.

T-Mobile

1. Dial *004
2. Enter your 10-digit Dialzara number
3. Press 11#
4. Hit Call and wait for confirmation

To disable: Dial ##004#

Verizon

1. Dial *71
2. Enter your 10-digit Dialzara number
3. Hit Call and wait for confirmation

To disable: Dial *73

AT&T

1. Dial 004
2. Enter your 10-digit Dialzara number
3. Press *11#
4. Hit Call and wait for confirmation

Make sure it’s working

Once setup is complete:

1. Call your business number from another phone
2. Let it ring without answering
3. Your Dialzara receptionist should answer after a few rings

Having trouble?

Here’s what to check:

• Visual voicemail is turned off
• Call forwarding was enabled correctly
• Your Dialzara number is entered without errors
• Contact your carrier — some plans require enabling forwarding features

Updated on: 27/03/2025