Your Dialzara agent can transfer calls to another number if requested by the caller.

This is useful if you want your agent to pre-qualify a caller before handing it off to a live agent.

First, click on the “Add/Edit” button under Actions.

Next, do the following:

1. Enable the “Transfer Calls” option.
2. Enter the phone number you want your agent to transfer calls to.
3. Write a message for the agent to say before initiating the call transfer.

You can repeat this process for each call transfer you want your AI receptionist to handle.

Updated on: 10/12/2025