Articles on: Getting Started

Forward only missed calls to your AI receptionist

Set up missed call forwarding to Dialzara



Want your AI receptionist to step in only when you're unavailable? With conditional call forwarding, Dialzara answers calls that you miss — no more voicemail dead ends.

Here’s how it works.

Dialzara will pick up when:

Your line is busy
You don’t answer in time
Your phone is off or out of service

Need every call to go to Dialzara, not just missed ones? Follow this guide instead: Forwarding all your calls to your AI receptionist

iPhone users: Read this first



Before you begin: Turn off visual voicemail.
If you don’t, your missed calls may go to voicemail instead of your AI receptionist.

How to turn off visual voicemail on iPhone



Open Settings
Tap Phone
Select Call Forwarding & Visual Voicemail
Disable Visual Voicemail

How to forward missed calls



Choose your mobile carrier below and follow the steps. These work on both Android and iPhone.

T-Mobile



Dial *004
Enter your 10-digit Dialzara number
Press 11#
Hit Call and wait for confirmation

To disable: Dial ##004#


Verizon



Dial *71
Enter your 10-digit Dialzara number
Hit Call and wait for confirmation

To disable: Dial *73


AT&T



Dial 004
Enter your 10-digit Dialzara number
Press *11#
Hit Call and wait for confirmation


Make sure it’s working



Once setup is complete:

Call your business number from another phone
Let it ring without answering
Your Dialzara receptionist should answer after a few rings


Having trouble?



Here’s what to check:

Visual voicemail is turned off
Call forwarding was enabled correctly
Your Dialzara number is entered without errors
Contact your carrier — some plans require enabling forwarding features

Updated on: 27/03/2025

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